**Job Title:** Assistant General Manager
**Location:** Kiwengwa, Zanzibar
**Introduction:**
Our client is a distinguished establishment in the beautiful Kiwengwa area, dedicated to providing exceptional service and memorable experiences to guests. They are currently seeking a proactive and dynamic Assistant General Manager to join their management team. This is an exciting opportunity to contribute to a thriving business in a vibrant setting, perfect for those looking to advance their career in hospitality management.
**Job Description:**
As the Assistant General Manager, you will play a vital role in supporting the General Manager in overseeing daily operations and ensuring the highest standards of service. You will be responsible for driving business results, enhancing guest satisfaction, and fostering a positive work environment.
**Key Responsibilities:**
– Assist in managing daily operations and ensuring smooth functioning across various departments.
– Support the General Manager in strategic planning and implementing operational goals.
– Train, supervise, and mentor staff to deliver exceptional guest experiences.
– Monitor and evaluate service quality, addressing any issues promptly.
– Collaborate with various departments to enhance operational efficiency and guest satisfaction.
– Assist in budgeting, forecasting, and financial management to achieve profitability targets.
– Implement and uphold company policies and procedures to maintain high standards of service and safety.
– Participate in marketing initiatives to promote the establishment and attract new guests.
**Qualifications:**
– Proven experience in a managerial role within the hospitality industry, preferably in a hotel or resort setting.
– Strong leadership and team management skills with a focus on staff development.
– Excellent communication and interpersonal skills to build relationships with guests and team members.
– Demonstrated ability to handle operational challenges and make decisions effectively.
– Knowledge of budgeting and financial management principles.
– Proficiency in hotel management software and Microsoft Office Suite.
– A degree in hospitality management or a related field is preferred, but relevant experience will also be considered.
If you are a motivated and enthusiastic leader looking to make a significant impact in the hospitality industry, we invite you to apply for this exciting opportunity. Join our client in Kiwengwa, where you can grow your career while enjoying the beauty of Zanzibar!