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Deepal

Director Operation

About me

R.M. Deepal Sanjeewa is an experienced Executive Housekeeper with over 15 years in hospitality management, specializing in housekeeping operations for prestigious 5-star hotel chains, including Hilton, Jumeirah, and Marriott. Currently serving as the Director of Housekeeping at Emerald Resort & Spa in the Maldives, he has a proven track record in managing housekeeping departments, ensuring high standards of guest care, and achieving budgetary goals. Deepal possesses strong interpersonal and communication skills, is adaptable to diverse organizational dynamics, and excels under pressure. He holds diplomas in Hospitality & Tourism Management and has completed numerous training programs, including first aid and fire fighting. Deepal has been recognized with several accolades, including “Leader of the Year” and “Employee of the Month” for his exceptional contributions. He is flexible regarding relocation and speaks multiple languages, enhancing his ability to connect with diverse guests and teams.

Skills

Budget & ROI business operations Channel Management Communication Customer Interaction Customer Service Guest Inquiries Interpersonal Sensitivity Kitchen Leadership Learning Agility Multilingual Communication Multilingual Skills Negotiation Skills POS Operations Python Staff Training Team Coordination Teamwork & Collaboration Time Management
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