Ernest

About me

Ernest Ngassa is a hotel management professional fluent in English and Swahili. His academic background includes qualifications from Victoria Institute of Tourism and Hotel Management and Minaki Secondary School. He has over 15 years of experience in the hospitality industry in Tanzania, where he has primarily functioned as a manager in high-end hotels. Ngassa has consistently demonstrated strong leadership skills by organizing and overseeing hotel services, including catering, accommodation, and handling customer complaints. He has also exhibited financial acumen in managing budgets, controlling expenditure, and setting sales and profit targets. Furthermore, Ngassa has experience in recruiting, training, and monitoring staff, as well as coordinating events and ensuring compliance with relevant regulations.