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INNOCENT FRATERINE MASAWE

AVIATION

About me

Innocent is a Tanzanian professional with a Bachelor of Arts in Heritage Management from the University of Dar Es Salaam. He possesses strong skills in customer service, sales, and technical support, demonstrated through various roles, including Sales and Ticketing Agent at Jambo Jet and Sales Supervisor at M-Gas Cooking Limited. His experience spans several companies, where he has excelled in customer interaction, booking processes, and operational management, showcasing his ability to meet deadlines and motivate others. Innocent is fluent in Swahili and has professional proficiency in English. He has received multiple certifications in self-management and customer relations, highlighting his commitment to personal and professional development. His community involvement and recognition as a top retail officer further underscore his dedication and effectiveness in his roles.

Skills

Booking Systems Channel Management Client Relations Communication Cost Management Customer Interaction Customer Service Kitchen Leadership Leadership & Motivation Multilingual Communication Problem Solving Sales Proposals Self-Motivation Team Coordination Teamwork & Collaboration Time Management
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