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Syed

Asst. General Manager
Maldives

About me

Syed is a seasoned Rooms Division Professional with 16 years of experience in the hospitality industry, notably in pre-opening stages for three hotels. Currently serving as Front Office Manager at Sun Siyam Iru Fushi in the Maldives, he oversees operations for a team of 100 and manages guest services across 221 villas and 14 F&B outlets. His previous roles include Front Office Manager at Vivanta Whitefield, Bengaluru, and managing inventory for Accor Group during the FIFA World Cup 2022. Syed holds a PGDM in Marketing Management from Welingkar Institute of Management and a Bachelor’s in Hospitality Management. He possesses strong skills in team management, strategic planning, and financial management, with a proven track record in enhancing guest satisfaction and operational efficiency. Fluent in English, Hindi, Urdu, and Arabic, he is committed to maintaining high service standards and fostering effective inter-departmental communication.

Skills

Bar Service Channel Management Communication Customer Interaction Customer Service Front Desk Ops Guest Inquiries Interpersonal Sensitivity Inventory Management Kitchen Leadership Multilingual Communication Multilingual Skills Room Turnover Efficiency Service Time Management Staff Training Strategic Planning Team Coordination Teamwork & Collaboration Time Management
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