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Tomy

Assistant General Manager

About me

Tomy is a highly motivated and results-driven General Manager with over 12 years of experience in the hospitality industry, specializing in hotel operations, pre-openings, and sales and marketing. He holds a Bachelor’s degree in Accounting from Universitas Nasional Jakarta and is a Certified Hotel Administrator (CHA) through AHLEI. His extensive career includes managing various hotels, overseeing operations for up to 300 staff and 220 room keys, and successfully leading pre-opening stages for multiple properties, demonstrating his ability to exceed revenue targets and develop effective business strategies. Fluent in English and Bahasa Indonesia, Tomy has held significant roles in renowned hotels, including General Manager positions at Swissbelinn Karawang, Novotel Lampung, and Mercure Bandung City Centre. His expertise encompasses training and development, renovations projects, and enhancing guest experiences, positioning him as a valuable asset in the hospitality sector.

Skills

Agile Development Process Attention to Detail Booking Systems business operations Channel Management Communication Cost Control Creativity & Innovation Customer Service Guest Inquiries Kitchen Leadership Learning Agility Marketing Campaigns POS Operations Problem Solving Revenue Management Sales Proposals Strategic Planning Team Coordination Teamwork & Collaboration
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