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Barbara

Tour operator team leader
Nungwi

About me

Barbara is a dedicated and multilingual Tourism Professional with over three years of international experience, specializing in high-quality guest relations, team leadership, and comprehensive on-site tour operations. Her proven track record includes enhancing guest satisfaction through personalized service, resolving issues efficiently, and fostering inclusive, engaging environments across prestigious resorts in Zanzibar, Greece, Kenya, and Mexico. As a Team Leader, she has honed her expertise in training and coordinating multicultural teams, meticulously planning excursions, and collaborating with local partners to deliver seamless and memorable guest experiences. Eager to leverage her robust skill set in a new, challenging role within the dynamic hospitality and tourism sector.

Skills

business operations Client Relations Communication Conflict Resolution Cultural Awareness Customer Interaction Customer Service Destination Planning Guest Inquiries Health excecutive Kitchen Leadership Multilingual Communication Positive Attitude Problem Solving Staff Training Sustainable Tourism Team Coordination Teamwork & Collaboration
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