Alfred

Rooms Division Manager/Executive Housekeeper

Executive Summary

Alfred is a seasoned professional with over 20 years of extensive experience in hotel and hospitality management. He holds a Diploma in Hotel and Hospitality Management from Thompson Rivers University and various certifications in customer care, safari guiding, and chemical handling. His career highlights include roles as Executive Housekeeper at Holiday Inn Hotel, Rooms Division Manager at Lusaka Legacy Resort, and Cleaning Contract Manager in Australia. Alfred has demonstrated proficiency in managing large teams and numerous rooms, with a strong focus on maintaining high standards of cleanliness, safety, and customer satisfaction. He is well-versed in using systems like Opera and Synergy and has been responsible for pre-opening activities and training staff in multiple locations. Alfred’s skills include strategic planning, budget management, and excellent problem-solving capabilities. His professional journey spans across Zambia and Australia, contributing to both hospitality and safari operations.

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