Said mbwana

About me

Said is a highly motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. He has extensive experience in the hospitality industry, currently serving as an F&B Supervisor at Essque Zalu Hotel in Zanzibar since June 2017. In this role, he has excelled in customer service, problem resolution, and team collaboration, ensuring high customer satisfaction. His previous positions include Supervisor at Double Tree by Hilton and Assistant Supervisor at Cristal Resort Ltd, where he successfully managed resources, improved operations efficiency, and enhanced client satisfaction.

Said’s skills include service delivery management, operations oversight, cost control, customer service, and recruitment. He is organized, proactive, and dedicated to providing memorable experiences for customers while also seeking entry-level opportunities to further expand his skills and contribute to company growth.