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Mamdouh

Font Office Desk Manager

About me

Mamdouh Mohamed Elnoby is an experienced Desk Manager in the front office sector, currently working at Casa Mare Resort in Marsa Alam. He has a Bachelor’s Degree in Tourism & Hotels and possesses a wide range of skills including management, customer relations, and proficiency in Microsoft Office. Mamdouh has held various positions, demonstrating his capability in administrative tasks, staff management, and guest relations, with a strong emphasis on providing personalized service. Throughout his career, Mamdouh has received recognition as a best supervisor and has completed several relevant courses, such as Front Office Skills Development and supervisory skills training. He is fluent in Arabic and English, with intermediate proficiency in German, enhancing his ability to communicate effectively with a diverse clientele.

Skills

Channel Management Client Relations Communication Customer Service Front Desk Ops Guest Inquiries Kitchen Leadership Multilingual Communication Multilingual Skills Office Tools Staff Training Team Coordination Teamwork & Collaboration Time Management
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