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Naitovuaki

Front Desk Receptionist
Dar Es Salaam
Tanzania

About me

Naitovuaki is a results-driven front office professional with over 10 years of experience in hotel operations, including front desk management, cash handling, and team training. Currently working as a Front Desk Receptionist at Sapphire Court Hotel in Dar es Salaam, she is skilled in Microsoft Office, hotel management systems, and customer service. Irenemhina has a strong record of improving guest satisfaction and operational efficiency. She holds a Diploma in International Air Travel & Tourism and is fluent in Swahili and English, with basic knowledge of Arabic.

Skills

Booking Systems Cash & Billing Channel Management Communication Customer Interaction Customer Service Front Desk Ops Local Knowledge Multilingual Communication Multilingual Skills Office Tools Staff Training Teamwork & Collaboration Time Management
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