Ivy Nguma
Front Office/Reservations Manager
About me
Ivy is a highly organized and results-driven Reservations and Marketing Manager with over 8 years of experience in the hospitality and tourism sector. She possesses a proven track record in managing end-to-end reservations, developing effective marketing strategies, and fostering strong guest relations for luxury and adventure travel lodges. Proficient in industry-specific software like Webrezpro and Respad, she is a skilled negotiator and a proactive team player dedicated to driving revenue growth and delivering exceptional customer experiences. Her career demonstrates a consistent commitment to operational excellence and building lasting client relationships.