Sylvain

About me

Sylvain Delanchy is an experienced hotel and resort general manager with a strong track record in enhancing operational efficiency, guest satisfaction, and revenue growth across various luxury properties in diverse locations including the Asia-Pacific and Indian Ocean regions. He has held multiple managerial roles, most recently at Home The Residence in Madagascar, where he implemented essential systems and recruited key staff. His previous experiences include managing private luxury islands and overseeing significant renovations for various hotels, consistently achieving high guest satisfaction ratings and operational improvements. He holds an Executive MBA in International Resort Management and possesses a range of competencies in areas such as financial management, team training, and customer service. Fluent in French and English, Sylvain also has a background in sailing and sports, highlighting his diverse interests and skills beyond hospitality management.