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Vikas

General Manager-Hospitality and operations excellence
India

About me

Vikas is a results-driven General Manager with over 18 years of experience in hospitality management, focusing on operations oversight, business expansion, and enhancing guest experiences across multiple countries including India, UAE, and several African nations. He has a proven track record in driving revenue growth through strategic leadership, optimizing costs, and implementing successful marketing strategies, alongside expertise in hotel pre-opening and renovation projects.

Currently serving as General Manager at Noor-Us-Sabah Palace Hotel, Vikas has spearheaded various initiatives to boost revenue and enhance guest satisfaction. His previous roles include significant achievements such as increasing annual revenue by 15% at Royal Nick Hotel and expanding capacity at Kendwa Rocks Beach Resort. With a solid educational background in hotel management and various certifications, Vikas is now seeking to leverage his extensive skills in a progressive organization.

Skills

Airport Greeting Attention to Detail Budget & ROI business operations Channel Management Cleaning Procedures Communication Cost Control Cost Management Customer Interaction Customer Service Guest Inquiries Kitchen Leadership Marketing Campaigns POS Operations Revenue Management Revenue Software Self-Motivation Strategic Planning Team Coordination
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