Alok

About me

Alok is a seasoned hospitality professional with 18 years of progressive experience, excelling in hotel and resort management, revenue generation, and team leadership. He holds a B.Sc. in Hotel Management and certifications in leadership and food safety. Alok has worked across India and Zanzibar, including roles as General Manager at prestigious properties such as The Aiyana Resort & Spa and Operations Manager at Madinat Al Bahr Business & Spa Hotel. His achievements include elevating property rankings on TripAdvisor, increasing ADR and occupancy rates, and executing large-scale events. Proficient in property management systems like IDS, Ezee, Hoteliga, and Opera, he speaks English, Hindi, basic Swahili, and German. His entrepreneurial and operational expertise, coupled with a guest-centric approach, demonstrates his dedication to hospitality excellence.