Steve

About me

Steve is a seasoned hospitality management professional with over 20 years of experience in driving growth and profitability within leading hotel brands. He has held significant positions such as General Manager at Mestil Hotel and Residences and Canary Hotel & Gardens in Kampala, and Operations Manager at Marijani Beach Resort and Spa in Zanzibar. Steve is adept in strategic planning, financial management, and enhancing customer service, leading to substantial increases in revenue and guest satisfaction through innovative strategies and effective team management.

His career milestones include leveraging data analytics for improved operational decisions, implementing robust revenue control measures that resulted in significant sales increases, and enhancing guest experiences through continuous staff training. Steve holds a Diploma in Hotel Management and has specialized in Hotel Revenue Management from Cornell University, showcasing his commitment to excellence in the hospitality industry.