Peter

About me

Peter is a hospitality professional with 15 years of international experience. He has a strong customer service focus, especially in handling guest complaints and proactive problem-solving. His key strength is in revenue and yield management, where he’s consistently increased occupancy and rates through strategic planning. Ghaly also adept at cost control and expense reduction. He prides himself on creating memorable guest experiences and fostering an environment of trust and collaboration within teams. Ghaly has worked in various positions, including Rooms Division Manager, Guest Relations Manager, Resort Manager, and Events & Entertainment Manager, among others. He holds a number of certifications from institutions such as Cornell University, American University in Cairo, and PMI, and is proficient in various languages including English, Arabic and French.