Executive Summary

Francois is a seasoned professional with over 15 years of experience in the hospitality and operations management sectors. Currently serving as the Assistant Operations Manager at Palala Boutique Game Lodge and Spa in Limpopo, South Africa, Francois has overseen daily operations, financial management, and staff leadership for a 5-star lodge. He has a proven track record in project management, having successfully managed projects and events valued over $11 million USD. Francois holds a National Diploma and a Certificate in Hospitality Management from the University of Johannesburg and Protea Hotels Institute for Professional Development. His expertise spans guest experience management, financial oversight, and team development. Additionally, he has international experience, notably as the Operations and Cinema Manager for Flik Cinema in Doha, Qatar. Francois is proficient in Microsoft Office, POS (Micros RES), and PMS (Opera), and is known for his strong leadership, problem-solving, and strategic planning skills. He speaks both English and Afrikaans fluently and holds various certifications related to hospitality and management.

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