Steve

Executive Summary

A consummate hospitality professional with over 20 years of comprehensive experience. Adept in customer relationship management, excels in cultivating lasting guest connections, ensuring exceptional experiences. His expertise extends to hotel revenue management, skillfully maximizing profitability while maintaining competitive pricing strategies. As a seasoned leader, I champion staff development, fostering high-performance teams and nurturing talent to achieve operational excellence. Notably, I possess a wealth of knowledge in hotel pre-opening procedures, successfully steering numerous projects from conception to grand opening. With a proven track record of success, I embody dedication, innovation, and proficiency in every aspect of hospitality management.