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Gopal

Assistant Housekeeping manager

About me

Gopal’s CV objective emphasizes a commitment to utilizing his skills to foster growth and enhance the reputation of the organization. He has extensive experience in the hospitality industry, currently serving as an Assistant Housekeeping Manager at JW Marriott Kolkata, where he oversees a team of 90, manages guest feedback, and coordinates training programs. Previously, he held roles at The Oberoi Mumbai as a Housekeeping Supervisor and Assistant, focusing on guest satisfaction, room inspections, and staff training. Gopal holds a BSc in Hotel Management from Annamalai University and has been recognized as a certified departmental trainer at both JW Marriott Kolkata and The Oberoi Mumbai. He possesses strong skills in team leadership, decision-making, and situation handling, and is proficient in English, Hindi, and Bengali. His interests include reading and trekking, and he has engaged in cross-departmental projects to enhance his understanding of hospitality standards.

Skills

Client Relations Communication Cross-Cultural Awareness Customer Interaction Decision Making Guest Inquiries Kitchen Leadership Learning Agility Quality Assurance Room Inspection Staff Training Teamwork & Collaboration
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