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Mohamed

Operations Manager
Nigeria

About me

Mohamed is an experienced hospitality professional with a strong background in hotel management, currently serving as the Front Office Manager at Fraser Suites in Abuja, Nigeria. His extensive career spans various roles, including Operations Manager in the Maldives and multiple managerial positions in prestigious hotels across the UAE and Iraq. He has demonstrated expertise in training staff, managing operations, ensuring guest satisfaction, and achieving budgetary goals while improving occupancy rates and operational efficiency.

 

He holds diplomas from the Institute of Technology Hotelier & Tourism and EPIG – Ecole Pascal d’Informatique et de Gestion in Morocco and is proficient in Opera, Protel, and Microsoft Office. Fluent in English, French, and Arabic, Mohamed is also certified in TOFEL, showcasing his commitment to personal and professional development. His hobbies include sports, music, and traveling, reflecting a well-rounded individual with a passion for the hospitality industry.

Skills

Bar Service Budget & ROI business operations Channel Management Client Relations Communication Cost Control CRM Tools Customer Interaction Customer Service Front Desk Ops Guest Inquiries Kitchen Leadership Multilingual Communication Multilingual Skills Multitasking Under Pressure Occupancy Planning Office Tools Resilience Room Turnover Efficiency Sport Trainer Staff Training Strategic Planning Team Coordination Time Management Travel & Visa Support
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