Irene

About me

Irene is a results-oriented professional with extensive experience in revenue management, events coordination, and guest relations within the hospitality industry. Currently serving as a Revenue, Events & Reservations Supervisor at Ibis Styles Nairobi, she has a proven track record of maximizing revenue through financial administration and effective inventory management. Irene is skilled in liaising with various departments, conducting market analysis, and ensuring compliance with PCI DSS standards to protect sensitive information. Her previous roles include Night Auditor and Guest Relations Executive, where she demonstrated her attention to detail and organizational skills. With a Bachelor’s Degree in Hospitality Management, graduating with First Class Honors, Irene has also earned accolades such as the International Winner for the Accor Live Limitless Client Loyalty Program in the Middle and East Africa region. She is committed to client satisfaction and has successfully coached team members to enhance their professional skills.