JACOB

About me

Jacob is an experienced professional in the hospitality industry, with a strong background in restaurant management. He has held various roles, including Head Waiter, Head Supervisor, and Restaurant Manager at several hotels and resorts in Zanzibar. His expertise includes food and safety hygiene, hospitality management, and staff training. Jacob is committed to delivering excellent customer service and maintaining high standards in food and beverage operations.

He holds multiple certifications in food and beverage service, hotel operations, and computer operations. Jacob possesses strong communication and interpersonal skills, enabling him to effectively manage teams and resolve guest complaints. Additionally, he is fluent in Swahili, English, and Italian, making him well-suited for diverse customer interactions. Jacob’s dedication to quality service and team motivation is evident throughout his extensive work history.