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Ivana

Restaurant Operation Manager
United Arab Emirates

About me

Ivana Milenkovic is an experienced Restaurant Operation Manager based in Dubai, currently overseeing operations at Sanderson’s Restaurant LLC. With a proven track record in managing multiple restaurants, she excels in leading diverse teams, enhancing operational efficiency, and driving profitability. Ivana’s expertise includes staff training, event management, and a strong focus on customer satisfaction, as demonstrated by her successful role in launching new restaurant locations and maintaining high standards of service. Her background also includes significant roles in hospitality, such as Head Hostess at MasterChef UAE and Floor Supervisor at 21Grams, where she contributed to exceptional guest experiences and effective team management. Ivana is proficient in various operational aspects, including budgeting, inventory management, and menu development, while also possessing skills in design software, underscoring her commitment to aligning restaurant branding with its vision.

Skills

Agile Development Process Bar Service Budget & ROI business operations Channel Management Cleaning Equipment Use Client Relations Customer Interaction Customer Service Event Planning Guest Inquiries Inventory Management Kitchen Leadership Learning Agility POS Operations Positive Attitude Room Turnover Efficiency Staff Training Strategic Planning Travel Systems
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