Zambar

About me

Zambar is an experienced Hotel Reservations Manager and Revenue Leader with nearly nine years in the hospitality industry, specializing in customer service and revenue optimization. He has a strong background in managing hotel operations, leading teams, and implementing effective selling techniques to maximize reservations. His skills include account management, performance metrics, and guest experience enhancement, supported by a Bachelor of Science in Business Information Systems from University College, Sedaya International, Malaysia. Zambar’s work history includes roles at various hotels in Zanzibar, where he successfully managed reservations departments, trained staff, and ensured high standards of service. His recent positions include Assistant Sales and Reservation at Essque Zalu Hotel and Senior Reservation at Royal Zanzibar Beach Hotel, demonstrating his ability to thrive in fast-paced environments while maintaining guest satisfaction and operational efficiency.