Winnie

About me

Winnie Martin is an experienced hospitality professional with a strong background in guest relations and hotel management. Currently working at Sunrises Resort and Cruises, she excels in managing guest experiences, handling reservations, and addressing complaints. Her previous roles include receptionist positions at Résidence Hotel and Ilboru Safari Lodge, where she demonstrated excellent customer service skills and a positive demeanor.

Winnie holds a degree in Hotel Management with a perfect score and has completed her secondary education with high percentages. She is proficient in English, Swahili, and French, and possesses a range of skills including problem-solving, teamwork, and emotional intelligence. In her personal time, Winnie enjoys blogging, swimming, and singing.