Assistant IT Manager

We are seeking a skilled IT Support Specialist to join our client, a prestigious resort, to support the IT Manager and ensure the reliable operation of all resort technology systems and infrastructure.

Key Responsibilities:

• Maintain and troubleshoot wired and wireless networks.
• Support servers, Windows systems, Active Directory, DNS, DHCP, and storage solutions.
• Manage and support hospitality systems including PMS, POS, IPTV, door locks, CCTV, and PBX.
• Provide technical assistance to colleagues and end-users with professionalism and efficiency.
• Monitor cybersecurity practices and ensure data protection compliance.
• Assist in IT projects, system upgrades, and coordinate with external vendors.
• Maintain accurate technical documentation and records.

Qualifications and Skills:

• Degree or diploma in IT, Computer Science, Information Systems or a related field.
• Experience working in IT, preferably within a five-star hotel or resort setting.
• Strong knowledge of IT infrastructure and troubleshooting techniques.
• Excellent customer service and communication skills.
• Must have the legal right to work in Tanzania.

This role offers the opportunity to contribute to a world-class hospitality environment by ensuring all technology operations run smoothly.

Apply now to take the next step in your IT career at a leading resort in Zanzibar!