Junior Receptionist

Join our client as an entry-level Front Office Assistant and begin your hospitality career by supporting guest services and daily reception operations. This role provides a valuable opportunity to learn hotel procedures, systems, and standards while working in a dynamic environment.

Key Responsibilities:

• Greet guests warmly and assist with supervised check-in and check-out processes.
• Provide accurate hotel information and respond to guest requests promptly.
• Support luggage handling and coordinate transportation arrangements.
• Answer and direct phone calls efficiently.
• Prepare registration cards and keys for guests.
• Maintain an organized and welcoming front desk environment.
• Update guest records in the Property Management System (PMS).
• Prepare arrival and departure lists and manage filing of documents.
• Handle guest messages and packages with care.
• Monitor and replenish stationery supplies as needed.
• Assist senior receptionists during busy periods to ensure smooth operations.

Requirements:

• Certificate or diploma in hospitality, business administration, or a related field.
• Zero to one year of experience; fresh graduates are encouraged to apply.
• Basic computer literacy.
• Excellent communication skills and a positive attitude.
• Flexibility to work shifts, including weekends and holidays.

This is a fantastic opportunity to develop skills and grow within the hotel industry. If you are eager to learn and ready to contribute to an excellent guest experience, we want to hear from you!

Apply now to take the next step in your hospitality career!