Waiteresses

Waitress Opportunity in Hospitality

Our client, a leading hospitality venue, is seeking a friendly and professional Waitress to join their team. In this role, you will be the face of excellent service, ensuring guests enjoy a seamless dining experience.

Key Responsibilities

• Warmly welcome guests and escort them to their tables.
• Present menus and expertly explain dishes and beverages, offering helpful recommendations.
• Accurately take food and beverage orders and communicate with kitchen and bar staff.
• Serve food and drinks promptly and with professionalism.
• Ensure guest satisfaction throughout their visit and respond to requests.
• Handle guest concerns courteously and escalate issues to supervisors as needed.
• Prepare and arrange tables before and after service, maintaining cleanliness and hygiene.
• Process bills and payments accurately.
• Collaborate closely with kitchen and bar teams to guarantee smooth operations.
• Adhere to food safety, hygiene, and hotel service standards.
• Assist in setting up for special events and functions.

Qualifications and Requirements

• Certificate or diploma in Hospitality Management, Food & Beverage Service, or related field is an advantage.
• Previous experience as a Waitress in hotels, restaurants, or resorts preferred.
• Good communication and interpersonal skills.
• Fluency in English and Kiswahili; additional languages like French, Italian, or German beneficial.
• Strong customer service and problem-solving abilities.
• Well-groomed, polite, friendly, and professional demeanor.
• Ability to thrive under pressure in a fast-paced environment.
• Flexibility to work shifts including weekends and public holidays.

Apply now to join a dynamic hospitality team and advance your career in food and beverage service!