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Joshua

Branch Manager
Dar Es Salaam

About me

Joshua Mwakilasa is a Tanzanian professional with a strong background in hospitality and management. He holds certificates in Accounts & Business Administration and Hotel Management, and has accumulated extensive experience as a Branch/Bar Manager at Karlitos Way T(ltd) and in various roles within the restaurant and banking sectors. His responsibilities have included guest relations, personnel control, and restaurant delivery, showcasing his ability to ensure customer satisfaction and efficient team management.

 

Fluent in English and Swahili, with basic knowledge of French and German, Joshua is self-motivated and well-organized, demonstrating strong work ethics and excellent interpersonal skills. His training in various specialized courses reflects his commitment to professional development. Joshua enjoys sports and social activities, and he is supported by a network of professional references from notable establishments in the hospitality industry.

Skills

Budget & ROI business operations Client Relations Communication Conflict Resolution Cost Control Customer Service Emotional Intelligence Event Planning Interpersonal Sensitivity Inventory Management Kitchen Leadership Multilingual Communication Multilingual Skills Networking Problem Solving Sales Proposals Self-Motivation Service Time Management Social Media Engagement Staff Training Team Coordination Teamwork & Collaboration Time Management
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