Carolyne

About me

Carolyne Wangare Muthoni is a dedicated and self-motivated professional with a diploma in Hospitality Management from Amboseli Institute of Hospitality and Technology. She has extensive experience in the hospitality industry, having worked in various roles including Assistant Cluster Reservations Manager and Customer Service Representative at Imperial Plaza Hotel in South Sudan. Carolyne excels in guest relations, customer service, and front office operations, showcasing her ability to enhance guest satisfaction and streamline processes. Her previous roles also include positions at CCI Kenya and Ogeto Otachi and Co. Advocates, where she demonstrated strong communication and organizational skills. Carolyne is committed to creating memorable hospitality experiences and aims to contribute positively to an esteemed organization, leveraging her skills in customer service, problem-solving, and team collaboration.