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Patrick

Hospitality Professional
Kenya

About me

Patrick is an experienced hospitality professional with over 20 years in operations across 4 and 5-star properties in East Africa. He holds a Bachelor’s Degree in Business Administration and several diplomas in related fields, alongside 20 professional certifications, including four ISO certifications. His expertise encompasses client-facing roles, hospitality management, business development, sales, and marketing, with a strong focus on people development and customer experience. Recently, Patrick served as the Chief Services Officer at Limuru Country Club, where he led service departments and enhanced food and beverage offerings. His previous roles include managing operations at various hotels and clubs, where he implemented food safety systems, developed menus, and executed successful events. Patrick’s commitment to excellence and continuous improvement is evident through his various achievements and completed projects in the hospitality sector.

Skills

Agile Development Process Bar Service business operations Channel Management Client Relations Communication Cost Management Crisis Management Customer Interaction Customer Service Event Planning Food & Beverage Skills Food Safety Health excecutive Kitchen Leadership Marketing Campaigns Menu Planning Problem Solving Resilience Revenue Management Sales Proposals Service Time Management Team Coordination Teamwork & Collaboration
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